Most of the allied staff and in house technicians have been with NDCP for several years. They are well trained and experienced and are an integral part of the system. They ensure the smooth functioning of the clinic. A good patient – doctor – staff relationship is vital to the success of any organization. And over a period of years a very harmonious and healthy association has developed between all the employees.
There are staff for sterilizing, house keeping, chair side assistance, laboratory work, appointments and records, equipment maintenance, stock keeping, etc.
All staff present in the clinical/surgical area maintain a strict protocol. They ensure the highest level of hygiene and cleanliness in the operatory. Sterilization procedures are meticulously carried out by them. All chair side staff wear aprons, mouth masks and gloves.
The receptionists are very friendly and helpful. They manage calls, appointments, billing, they guide patients, attend to their queries, take messages, co ordinate with labs, etc.
House keeping staff keep the premises clean at all times. All equipment and dental chairs are cleaned by them everyday.
The allied staff work continuously behind the scene. Their hard work may not be noticed, but it is because of them that an environment is provided where all the work is carried out efficiently without any hindrance.